How to manage DNS Records using cPanel Zone Editor

Overview

You have to notice:

  1. that DNS changes don't update instantly. As the changes need to be picked up by servers around the world that only check for updates occasionally, they can take anywhere from 15min to 24hrs to update. You can use a site like whatsmydns.net or geopeeker.com to check when the record/website changes have become live.
  2. If you have been asked to add a record with @ as the name, type in your full domain name (e.g. yourdomain.com.au).
  3. When adding new records, check if there is a default record with the same name and record type. If so, delete the default record before adding the new one.

How to Access the DNS Zone Editor

  1. Log into cPanel and click on the Zone Editor tool.
  2. From this Zone Editor, click on Manage for the domain in question.

How to Delete a DNS Record

  1. From the Zone Editor, Click Delete next to the record in question.

How to Add an A Record

  1. From the Zone Editor, click on the dropdown list next to + Add Record. Next, click Add A Record.
  2.  Enter in the Zone name and the Record (IP address), then select Add Record.

How to Add a CNAME Record

  1.  From the Zone Editor, click on the dropdown list next to + Add Record. Next, click Add CNAME Record.
  2. Enter in the Zone name and the Record (fully qualified domain name), then select Add Record.

How to Add an MX Record

  1. From the Zone Editor, filter for MX so only the MX records are listed.
  2. Click on the dropdown list next to + Add Record. Next, click on Add MX Record.
  3. Enter the Zone Name (If you were given “@”, use your domain name), Priority, and the Record and click Add Record.
  4. Click on the Home button in the top left of the screen.
  5. Now click on the Email Routing icon.
  6. Select your domain, select Remote Mail Exchanger, Click on Change.
Note

If you are changing the MX records to use this CPanel account for your mail, you would instead change the email routing to Local.

How to Add a TXT record

  1. From the Zone Editor, click Add Record then select Add TXT Record.
  2. Add the Zone Name and the Record in, then click Add Record.

How to Add an SRV Record

  1.  From the Zone Editor, click Add Record then select Add SRV Record.
  2. Enter in the Zone name and the Record (IP address), then select Add Record.
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Updated on December 14, 2020

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