How to Set Up Email for LS Suite Service on Outlook

Follow this tutorial to set up your LS Suite email accounts on Outlook.

Configure email account in Outlook 2019

1. Open Microsoft Outlook 2019 on your device.
2. If you don't have any mailboxes added yet, you will see the Account Information page. Click the +Add Account button there.
3. If you have mailboxes set up already, go to File tab >> Info >>Account Information and click the +Add Account button.
4. Enter your Email address and your password and click Connect.

1.  Select the Change account settings option and click Next. On the next page, select the IMAP option and then click Next.
2. Enter the following mailbox and server details:
   

   Incoming mail server	imap.ox.libyanspider.io
   Incoming mail port	993
   Encryption method	SSL
   Require logon using Secure Password Authentication (SPA)	should be unchecked
   Outgoing mail server	smtp.ox.libyanspider.io
   Outgoing mail port	587
   Encryption method	STARTTLS
   Require logon using Secure Password Authentication (SPA)	should be unchecked

3.  Once all details are filled in, click Next.
4. After that, type in your password for this email address and click Connect.

Configure email account in Outlook 2010/2013/2016

There are many different types of email accounts that you can add to Outlook. These steps are the same whether you are adding your first email account or additional email accounts to Outlook.

1. Go to File> Info
2. In the Info category, select Account Settings > Account Settings in the dropdown
3. On the Email tab, select New
4. A new window will appear. Make sure the incoming mail server is imap.ox.libyanspider.io and the Outgoing mail server is smtp.ox.libyanspider.io
5. Click on More Settings button
6. In the Internet Email Setting dialogue box, click the Outgoing Server tab
7. Check the My outgoing server (SMTP) requires authentication checkbox
8. Check the Use same settings as my incoming mail server checkbox
9. Click on the Advanced tab, in the Incoming server section, make sure of the following:

• •  make sure SSL is selected in the Use the following type of encrypted connection drop-down menu
  • In the Incoming server IMAP, enter in the port field 993

10. In the Outgoing server tap, make sure of the following:

• •  make sure  STARTTLS  is selected in the Use the following type of encrypted connection drop-down menu
  • In the Outgoing server, SMTP field enter in port 587 field

11. Click OK

  Test new settings

1. From the Change Email Account dialog box, click the Test Account Settings button, wait for the test to complete.
2. If the test is successfully done, click Close> Finish, and you can use your email normally. Otherwise, submit a support ticket and send us a screenshot of the email settings and the error you get.

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