How to Use cPanel Manage Team Feature

Overview

The Manage Team feature in cPanel allows account owners to easily add and manage team members with controlled access to specific sections of the cPanel interface. This is perfect for delegating tasks while maintaining security and oversight.

Access Manage Team and Add a Team Member

• Log in to your cPanel account.
• Navigate to Preferences → Manage Team.
• Click the Create Team User button.
• Fill in the required information:
  • Username
  • Email Address
  • Choose password setup option:
    • Set the user’s password: The admin creates or inputs a password on behalf of the user.
    • The user will set the account password: An email is sent to the user with a link to set their own password via the cPanel interface. After clicking the link, the user will be prompted to create and confirm a password.
  • (Optional) Add any notes related to the user.
• Click Save to create the user.

Assign Roles and Permissions

• From the Manage Team list, click the Edit icon next to the user.
• Select the roles you want the user to have:
  • Administrator: Full access except some calendar features.
  • Database: Manage databases, backups, and configurations.
  • Email: Manage email settings and routing.
  • Web: Access web-related tools like WordPress Toolkit, site builders, and stats.
• Click + Create to save the assigned roles.

Note
When assigning roles with account-level access, a security warning will appear. You must acknowledge and accept this warning to proceed.
If you understand and accept this risk, you must toggle the option:
“I have read and understood the security risk warning.”

Enable Additional Services

You can grant the user access to specific cPanel services:

• Email:
  • Toggle Enable to activate the service.
  • Set the email quota to either Unlimited or specify a custom value.
• FTP:
  • Toggle Enable.
  • Set the quota and define a home directory for the user.
• Web Disk:
  • Toggle Enable.
  • Define a home directory.
  • Choose the access level:
    • Read-Write: Allows all supported operations inside the assigned directory.
    • Read-Only: Allows the user to only read, list, and download files.
  • (Optional) Toggle Enable Digest Authentication under the Authentication section:
    • Required for older Windows systems (Vista®, 7, 8) if accessing Web Disk via unencrypted connections.
    • Not needed if using a valid SSL certificate and accessing over port 2078.

Configure Security Settings

In the Security Settings section, you can control how long a team member has access and document why:

• Account Expiration Date: Set a date after which the account will be automatically disabled.
• Expiration Reason: Provide a note explaining why the account is temporary or limited.

These settings are useful for managing access for temporary collaborators or contractors.

Edit or Remove Team Members

• To edit a team member, click Edit User, make changes, and click Save.
• To suspend a team member, click Suspend. To unsuspend, click the same button again.
• To delete a team member, click Delete → Confirm.