LS Suite Access Parameters

All LS Suite users are welcome to access POP, IMAP, and SMTP services through authentication with username and password. For your security, LS Suite requires access to these services through the TLS protocol.

LS Suite provides the services but does not handle the configuration and management of a user's devices and programs. Therefore, it is the client's responsibility to ensure their devices and those of their users are correctly configured to use our services.

User Access Parameters

You can find details about the access parameters you need to set on your email client below:

ProtocolFieldValue
POP accessUser Nameex. [email protected]
Passwordyour password
Hostname or incoming mail serverpop.lsbox.email
Port995
Connection securityTLS
IMAP accessUser Nameex. [email protected]
Passwordyour password
Hostname or incoming mail serverimap.lsbox.email
Port993
Connection securityTLS
SMTP accessUser Nameex. [email protected]
Passwordyour password
Hostname or outgoing mail serversmtp.lsbox.email
Port465 (in case of problems, try port 25 or 587 with STARTTLS option)
Connection securitySSL

If you receive an “SSL Certificate invalid or insecure” message, make sure to use the server names as listed above.

Simultaneous Sessions Allowed

To preserve and maintain a high level of service for all users, there are limits on the number of simultaneous connections via IMAP (50 allowed) and POP3 (10 allowed) that a single account can perform from a specific IP address. This limitation comes into play only on a large number of connections by the same username. At the same time, for everyday use, the existence of this policy is never perceived by the user. If you reach this limit, you will receive an error message in your email client. Tracemail will also flag the issue up.

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Updated on July 29, 2025
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