Software Requirements for Acronis Disaster Recovery

About Cyber Disaster Recovery Cloud

Acronis Cyber Disaster Recovery Cloud (DR) – a part of Acronis Cyber Protection that provides disaster recovery as a service (DRaaS). Acronis Cyber Disaster Recovery Cloud provides you with a fast and stable solution to launch the exact copies of your machines on the cloud site and switch the workload from the corrupted original machines to the recovery servers in the cloud in case of a man-made or a natural disaster.

Software requirements

Supported operating systems

Protection with a recovery server has been tested for the following operating systems:

  • CentOS 6.6, 7.x, 8.x
  • Debian 9.x, 10.x, 11.x
  • Red Hat Enterprise Linux 6.6, 7.x, 8.x
  • Ubuntu 16.04, 18.04, 20.x, 21.x
  • Oracle Linux 7.3 and 7.9 with Unbreakable Enterprise Kernel
  • Windows Server 2008 R2
  • Windows Server 2012/2012 R2
  • Windows Server 2016 – all installation options, except for Nano Server
  • Windows Server 2019 – all installation options, except for Nano Server
  • Windows Server 2022 – all installation options, except for Nano Server

Windows desktop operating systems are not supported due to Microsoft product terms.

The software may work with other Windows operating systems and Linux distributions, but this is not guaranteed.

Note

Protection with a recovery server has been tested for Microsoft Azure VM with the following operating systems.

  • Windows Server 2008 R2
  • Windows Server 2012/2012 R2
  • Windows Server 2016 – all installation options, except for Nano Server
  • Windows Server 2019 – all installation options, except for Nano Server
  • Windows Server 2022 – all installation options, except for Nano Server
  • Ubuntu Server 20.04 LTS – Gen2 (Canonical). 

Supported virtualization platforms

Protection of virtual machines with a recovery server has been tested for the following virtualization platforms:

  • VMware ESXi 5.1, 5.5, 6.0, 6.5, 6.7, 7.0
  • Windows Server 2008 R2 with Hyper-V
  • Windows Server 2012/2012 R2 with Hyper-V
  • Windows Server 2016 with Hyper-V – all installation options, except for Nano Server
  • Windows Server 2019 with Hyper-V – all installation options, except for Nano Server
  • Windows Server 2022 with Hyper-V – all installation options, except for Nano Server
  • Microsoft Hyper-V Server 2012/2012 R2
  • Microsoft Hyper-V Server 2016
  • Kernel-based Virtual Machines (KVM) — fully virtualized guests (HVM) only. Paravirtualized guests (PV) are not supported.
  • Red Hat Enterprise Virtualization (RHEV) 3.6
  • Red Hat Virtualization (RHV) 4.0
  • Citrix XenServer: 6.5, 7.0, 7.1, 7.2

The VPN appliance has been tested for the following virtualization platforms:

  • VMware ESXi 5.1, 5.5, 6.0, 6.5, 6.7
  • Windows Server 2008 R2 with Hyper-V
  • Windows Server 2012/2012 R2 with Hyper-V
  • Windows Server 2016 with Hyper-V – all installation options, except for Nano Server
  • Windows Server 2019 with Hyper-V – all installation options, except for Nano Server
  • Windows Server 2022 with Hyper-V – all installation options, except for Nano Server
  • Microsoft Hyper-V Server 2012/2012 R2
  • Microsoft Hyper-V Server 2016

The software may work with other virtualization platforms and versions, but this is not guaranteed.

Limitations

The following platforms and configurations are not supported in Cyber Disaster Recovery Cloud:

  1. Unsupported platforms:
    • Agents for Virtuozzo
    • macOS
  2. Unsupported configurations:
    • Microsoft Windows
      • Dynamic disks are not supported
      • Windows desktop operating systems are not supported (due to Microsoft product terms)
      • Active Directory service with FRS replication is not supported
      • Removable media without either GPT or MBR formatting (so-called “superfloppy”) are not supported
    • Linux
      • File systems without a partition table
      • Linux workloads that are backed up with an agent from a guest OS and have volumes with the following advanced Logical Volume Manager (LVM) configurations: Striped volumes, Mirrored volumes, RAID 0, RAID 4, RAID 5, RAID 6, or RAID 10 volumes.

        Note

        Workloads with multiple operating systems installed are not supported. 


  3. Unsupported backup types:
    • Continuous data protection (CDP) recovery points are incompatible.
      Note

      If you create a recovery server from a backup having a CDP recovery point, then during the failback or creating backup of a recovery server, you will loose the data contained in the CDP recovery point. 

    • Forensic backups cannot be used for creating recovery servers.

A recovery server has one network interface. If the original machine has several network interfaces, only one is emulated.

Cloud servers are not encrypted.

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Updated on July 6, 2023
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