How to Manage Email, FTP & Web Disk Accounts through The Client Area

Overview

This article shows you how to manage Email Accounts, FTP Accounts, and Web Disk Accounts through your Client Area. This setup is perfect for giving your team access to specific services while keeping everything secure and under control.

What is User Manager?

The User Manager is a tool in the Client Area that allows you to manage user subaccounts for email, FTP, and Web Disk services — all from a single login. Subaccounts share the same username and password across services and can be granted different levels of access. You can create, edit, or delete users easily.

Steps to Access and Use User Manager

  • Log in to the Client Area.
  • On the homepage, click on Cloud Services.
  • From My Hosting & Services, select your Hosting plan.
  • On the service management page, click User Manager from the side menu.

Create a New User Account

  • Click the Add User icon.
  • In the pop-up window:
  • Under Account:
  • Enter a Username
  • Enter the user’s Full Name
  • Set the Password

Enable the following subaccount options as needed:

Email Subaccount:

  • Enable it to create an email address
  • Choose Unlimited Quota or set a specific quota

FTP Subaccount:

  • Enable it and set a Home Directory path the user can access

Web Disk Subaccount:

  • Enable it
  • Set the Home Directory
  • Choose access type: Read-Only or Read-Write
  • Click Create to finish.

Manage Existing Accounts

  • Click the Edit icon next to any username to change settings or update access.
  • Click the Delete icon to remove the user account entirely.

Important Notes

Passwords should be strong and unique for each user.
Assign only necessary permissions to protect files and mailboxes.
Subaccounts created via User Manager provide unified login for services.
When setting FTP or Web Disk access, ensure the Home Directory path is correct to avoid access issues.

Share this:
FacebookTwitterWhatsAppViberCopy LinkTelegramLinkedIn
Updated on March 23, 2025
Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support