Whitelist/Blacklist in SpamExperts

One of the most common tasks of a spam blocker; is to whitelist and blacklist email addresses. This helps you customize spam blockers such as SpamExperts to to allow or reject specific email addresses. We will learn how to whitelist or blacklist senders and recipients by logging in to SpamExperts control panel.

Add sender to whitelist

  1. Log in to your account on the SpamExpert control panel.
  2. From the Incoming – Protection Settings menu, click on Sender whitelist icon.
  3. Click on Add whitelist sender, in the popup window select the sender address in the whitelist  and enter either a single email address (john.doe@example.com), an entire domain (example.com) or an entire TLD (*.com).
  4. Click Add button.

Add recipient to whitelist

  1. Log in to your account on the SpamExpert control panel.
  2. Scroll down to Incoming- Protection Settings menu, then click on Recipient Whitelist icon.
  3. From Query Rules click on New Rule +
  4. A new record will appear in the Query Rules form, and the following fields that can be filled in will appear. In the Rule drop-down list, each option fulfills a certain condition and we will explain it.
Action  Rule
Means that any email that contains the word you are going to enter will be whitelisted. You can enter a word like: info, so that any email address that contains it will be whitelisted                                                                        contains
Means that any email that does not contain the word you are going to enter will be whitelisted. You can enter a word like: info, so that any email address that does not contain it will be whitelisted  does not contain
Enter the email address whose messages you want to whitelist. e.g. example@email.com or the domain whose messages you want to whitelist all @email.com* equals
Means that any address other than this address is to be whitelisted. For example example@email.com does not equal
Enter a word that the email address starts with, such as the sender's first name. starts with
Enter a keyword ending the email address, such as the sender's last name. Ends with

Enter the email address you want to whitelist all of its messages example@email.com

matches

Add sender to blacklist

If you never want to receive email from a particular sender, you can blacklist it. These messages will be rejected regardless of the message rating.

  1. Log in to your account on the SpamExpert control panel.
  2. From the Incoming – Protection Settings menu, click on Sender Blacklist icon.
  3. Click on Add Blacklist sender, in the popup window select the sender address in the blacklist and enter either a single email address (john.doe@example.com), an entire domain (example.com) or an entire TLD (*.com).
  4. Click Add button.

Add recipient to blacklist

  1. Log in to your account on the SpamExpert control panel.
  2. Scroll down to Incoming- Protection Settings menu, then click on Recipient Blacklist icon.
  3. From Query Rules click on New Rule +
  4. A new record will appear in the Query Rules form, and the following fields that can be filled in will appear. In the Rule drop-down list, each option fulfills a certain condition and we will explain it.
Action  Rule
Means that any email that contains the word you are going to enter will be blacklisted. You can enter a word like: info, so that any email address that contains it will be blacklisted                                                                        contains
Means that any email that does not contain the word you are going to enter will be blacklisted. You can enter a word like: info, so that any email address that does not contain it will be blacklisted  does not contain
Enter the email address whose messages you want to blacklist. e.g. example@email.com or the domain whose messages you want to blacklist all @email.com* equals
Means that any address other than this address is to be blacklisted. For example example@email.com does not equal
Enter a word that the email address starts with, such as the sender's first name. starts with
Enter a keyword ending the email address, such as the sender's last name. Ends with
Enter the email address you want to blacklist all of its messages example@email.com   matches

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Updated on November 7, 2021

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