Working with the Cyber Protection service console – Acronis


In the Acronis Cyber Protection console, you can manage workloads and plans, change the protection settings, configure reports, or check the backup storage.

About the Cyber Protection Console:

  • The Cyber Protection console provides access to additional services or features, such as:
    • File Sync & Share, 
    • Antivirus and Anti-malware protection
    • Patch management
    • Device control
    • Vulnerability assessment.
      The type and number of these services and features vary according to your Cyber Protection license.
  • To check the dashboard with the most important information about your protection, go to Monitoring > Overview.
  • The Devices section is available in simple view and table view. To switch between them, click the corresponding icon in the top right corner.
    Both views provide access to the same features and operations. This document describes access to operations from the table view.
  • When a workload goes online or offline, it takes some time for its status to change in the Cyber Protection console. The workload status is checked every minute. If the agent installed on the corresponding machine is not transferring data, and there is no answer to five consecutive checks, the workload is shown as offline. The workload is shown as back online when it answers to a status check or starts transferring data.

To delete a workload from the Cyber Protection console

  1. Select the checkbox next to the desired workload.
  2. Click Delete from the prompted Actions menu on the right-side, and then confirm your choice.

Deleting a workload from the service console does not uninstall the protection agent on the corresponding machine and does not delete the protection plans applied to this workload. The backups of the deleted workload will also be kept.

ESXi hosts and virtual machines on the following virtualization platforms can be backed up by an agent that is not installed on them—that is, in the agentless mode:

  • Hyper-V
  • VMware
  • Virtuozzo Hybrid Infrastructure *
  • Scale Computing
  • Red Hat Virtualization/oVirt *

*only available with the cloud deployment 

You cannot delete such machines individually. To delete them, you need to find and delete the machine on which the respective agent (Agent for Hyper-V, Agent for VMware, Agent for Virtuozzo Hybrid Infrastructure, Agent for Scale Computing, or Agent for oVirt) is installed.

To delete a virtual machine or ESXi host without an agent

  1. Under Devices, select All devices.
  2. Click the gear icon in the upper right corner and enable the Agent column.
  3. In the Agent column, check the name of the machine where the respective agent is installed.
  4. Delete this machine from the service console. This will also delete all of the machines that are backed up by its agent.
  5. Uninstall the agent from the deleted machine as described in Uninstalling agents.
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Updated on July 6, 2023
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