Configure and Activate Your Certum SSL Certificate from Client Area

Overview

Securing your website with a Certum SSL certificate is a straightforward process when done through the client area. This guide will walk you through each step — from generating your CSR to certificate activation and installation.

Prerequisites

Before starting the activation process, ensure you have the following:

• A valid domain name that is accessible and correctly pointed.
• A Certificate Signing Request (CSR) and Private Key generated from your hosting server or control panel.

Need help generating your CSR?
Refer to our Knowledge Base for step-by-step instructions tailored to your server platform (e.g., cPanel, Plesk, Apache, NGINX).

Step 1: Configure the Certificate

Once your certificate has been purchased, follow the steps below to start the configuration:

Once your certificate has been purchased, follow the steps below to start the configuration:

1. Access the Product Page
   • Log in to your Client Area.
   • Navigate to Services > My Services.
   • Click “Manage” on the SSL certificate you wish to configure.
2. Under Certificate Details, click “click to configure certificate”. You'll be redirected to the Certificate Information page.
3. Provide CSR and Server Type
   • Choose the server type where the SSL certificate will be installed.
   • Paste your previously generated CSR into the appropriate field.
   • Click “Get details from CSR” to auto-fill related fields.
   • The Hash Algorithm will default to the recommended setting. You may change it if required.
4. Ensure all required Contact Information and Administrator Contact fields are filled correctly
5. Click Continue once all fields are confirmed.

Step 2: Configure Domain Validation

1. Ensure the “Add prefix www” option is selected if you wish to secure both domain.com and www.domain.com.
2. Choose Domain Validation Method. By default, the system selects DNS TXT Record for validation.
   Ensure the “Send Verification Method” checkbox is selected to receive the domain verification email.
3. Click Continue to finalize your configuration.
4. You’ll now see a success message confirming that configuration is complete. Click “Back to Service Details” in the left-hand sidebar to return.

Step 3: Activate the Certificate

After configuration, your order status will be set to Awaiting Configuration or Pending Validation. To activate the certificate:

• Follow the instructions in the verification email sent to the address you provided or the DNS/HTTP validation method selected.

You can check the current status anytime by clicking “Show Order State” in the sidebar of the service page.

Step 4: Install the Certificate

Once validation is successful, your certificate will be issued and delivered via email, or you can also download it from your Client Area.

Install the certificate files on your web server. This process varies by hosting environment, but it involves uploading the certificate, intermediate chain, and private key.

Need help with installation?
Reach out to our team at [email protected], we’re here to assist you.