Ensure that there is enough free space on your hard drive to install an agent.
Verify that your firewalls and other components of your network security system (such as a proxy sever) allow outbound connections through the following TCP ports.
- 443 and 8443 These ports are used for accessing the service console, registering the agents, downloading the certificates, user authorization, and downloading files from the cloud storage.
- 7770…7800 The agents use these ports to communicate with the backup management server.
- 44445 and 55556 The agents use these ports for data transfer during backup and recovery.
The minimum Internet connection speed required for managing an agent from the cloud is 1 Mbit/s (not to be confused with the data transfer rate acceptable for backing up to the cloud). Consider this if you use a low-bandwidth connection technology such as ADSL.
On the machine where you plan to install the Cyber Protection agent, verify that the following local ports are not in use by other processes.
The Active Protection service is listening at TCP port 6109. Verify that it is not in use by another process.
Downloading Cyber Protection agents
After finishing the preparation steps, download the agent's installation file before installing it. Please refer to the Downloading Cyber Protection agents article.