Recovering files using the web interface in Acronis

  1. Select the machine that originally contained the data that you want to recover.
  2. Click Recovery.
  3. Select the recovery point. Note that recovery points are filtered by location.
    If the selected machine is physical and it is offline, recovery points are not displayed. Do any of the following:
    • [Recommended] If the backup location is cloud or shared storage (i.e. other agents can access it), click Select machine, select a target machine that is online, and then select a recovery point.
    • Select a recovery point on the Backup storage tab.
    • Download the files from the cloud storage.
    • Use bootable media.
  4. Click Recover > Files/folders.
  5. Browse to the required folder or use the search bar to obtain the list of the required files and folders.
    Search is language-independent.
    You can use one or more wildcard characters (* and ?).

    Search is not available for disk-level backups that are stored in the cloud storage.

  6. Select the files that you want to recover.
  7. If you want to save the files as a .zip file, click Download, select the location to save the data to, and click Save. Otherwise, skip this step.
    Downloading is not available if your selection contains folders or the total size of the selected files exceeds 100 MB. To retrieve larger amounts of data from the cloud, use the procedure Downloading files from the cloud storage.
  8. Click Recover.
    In Recover to, you see the machine that originally contained the files that you want to recover (if an agent is installed on this machine).
    This is the target machine for the recovery. You can select another machine, if necessary.
  9. In Path, select the recovery destination. You can select one of the following:
    • The original location (when recovering to the original machine)
    • A local folder on the target machine

      Symbolic links are not supported.

    • A network folder that is accessible from the target machine.
  10. Click Start recovery.
  11. Select one of the file overwriting options:
    • Overwrite existing files
    • Overwrite an existing file if it is older
    • Do not overwrite existing files

The recovery progress is shown on the Activities tab.

Share this:
FacebookTwitterWhatsAppViberCopy LinkTelegramLinkedIn
Updated on June 21, 2022
Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support