Overview
The Direct Invoice Payment via WhatsApp feature allows eligible clients to pay their invoices directly through a secure payment link delivered via WhatsApp, without requiring access to the Client Area.
When an invoice is generated, the system automatically sends a WhatsApp notification with the invoice details and a secure payment link, enabling a faster, more convenient payment experience.
For your security, always verify that the payment notification was received from the company’s official verified WhatsApp account displaying the Blue Verification Badge.
Do not follow payment links from unverified numbers or accounts that claim to represent the company.
If you have any concerns regarding the authenticity of a payment notification, please contact our Support Team before proceeding with the payment.
Eligibility Requirements
To use this feature, the following conditions must be met:
- WhatsApp notifications must be enabled for the account.
- The mobile phone number must be verified.
- The invoice must be active and unpaid.
How It Works
- An invoice is generated in the billing system.
- A WhatsApp notification is automatically sent to the verified mobile number associated with the account.
- The notification includes invoice details and a Pay Now button.
- The client clicks Pay Now to access the available payment methods.
- The payment is completed directly through the secure payment page without requiring login or additional authentication.
Payment Link Validity
The payment link is valid for 120 minutes (2 hours) from the time the WhatsApp notification is sent.
Once the link expires, it can no longer be used to complete the payment. A new payment notification may be required to obtain a valid payment link.
Important Information
- The payment notification is sent automatically when an invoice is generated.
- The payment link is delivered only to the verified mobile number associated with the account.
- No login to the Client Area is required to complete the payment.
- The payment link is intended for the recipient of the WhatsApp notification and should not be shared with others.
