The Display Name is the name recipients see when they receive emails from your mailbox. For example, instead of showing only [email protected], your emails can show as Ahmed Ali [email protected].
Steps to Change the Display Name
- Log in to Roundcube Webmail.
- From the left menu, click Settings.
- Click Identities.
- Select your email identity from the list.
- In the Display Name field, enter the name you want recipients to see. Example:
Ahmed Ali - Click Save.
Important Notes
- This change affects new emails you send after saving the update.
- It does not change the email address itself.
- It does not update emails that were already sent.
- If you use the same email account on another mail app, such as Outlook, Apple Mail, or a mobile mail app, you may also need to update the display name inside that app.
Troubleshooting
If recipients still see the old name:
- Make sure you clicked Save after updating the identity.
- Send a new test email after making the change.
- Check whether you are sending from another identity inside Roundcube.
- If you use an external mail app, update the display name there as well.